This Privacy Statement describes the way Sportstrauma (Costa Rica) www.sportstrauma.org collects and uses the personal information that we obtain when you visit our website or use our mobile app. If you wish to withdraw your consent to the Privacy Statement, you will be able to do so, at any time, by removing the mobile app from your device.

INFORMATION WE COLLECT

Sportstrauma and collects personal information about you from a variety of sources including but not limited to those below. You agree to the processing of this information for the purposes and ways described in this Privacy Statement.

The types of personal information we collect and share depend on the product or service chosen. This information may include, without limitation:

•       Name, address, email address, mobile and home telephone number, age, date of birth, gender, citizenship, occupation and marital status;
•       Computer and mobile device information, such as the domain and host you use to access the Internet; your device’s IP address; mobile device geolocation, number and other information from and about your device (such as device properties, settings, applications, stored information and usage) and carrier; the browser and operating system software you use; websites you have visited or later visit, social profile and network information; the date and time you access our website, the internet address used to link to our website when you visit us and cookie information.

We collect your personal information when you:

Ask us to send information, complete a payment or use or request any of our other products or services;

Use or visit our or other online websites (for example, to complete a transaction, manage your accounts, or provide your choices);

Enter a promotion, register for email alerts or marketing communications, or join a loyalty program;

Use our mobile app or internet websites, such as www.doctorescampos.com

We collect personal information on your online activity as described in the paragraph below titled “COOKIES AND INTERNET TECHNOLOGY”.

If you do not provide information that is required, we may be unable to provide you with the requested services.

USE OF INFORMATION

We use the personal information we obtain for the following activities:

To provide, deliver and assist us in providing, managing and delivering any products and services to you and to help us improve and develop these services;

To send you commercial communications, subject to any choices you have made, and keep you informed about Sportstrauma or third-party products and services, loyalty programs or other updates;

To allow you to receive the best experience using our websites or apps including to store your preferences, passwords and other information and track activity on our websites or apps; to better understand the effectiveness of our promotional campaigns; to determine whether you came to our website or app from a banner ad or an affiliate website or app; to deliver information specific to your interests on additional websites or apps, to determine whether you have acted on our promotional messages; to improve the running of our websites or apps and to improve the customer experience and the operation of our business;

As otherwise permitted or required by law.

COOKIES & INTERNET TECHNOLOGY

We, our service providers and other third parties may use internet technologies such as cookies, pixels and web beacons to collect information such as browser type, operating system, network information, time spent on the website or app, pages visited, language preferences, and your relationship with us.

We use this information for a variety of purposes, including, but not limited to, those identified below.

To assist us in providing services to you;

To temporarily track activity on our website or app and third-party websites and apps;

To determine whether you came to our site or app from a banner ad or a third-party website or app;

To deliver information specific to your interests via email, through our website or app and on third party websites and apps; and

To identify you when you visit the website or app, to store your preferences, to personalize the content of the website or app for you and to assist you in carrying out transactions and accessing account information.

We also have relationships with advertising companies, who may use cookies, pixels, web beacons, app or device information or related information to display advertising tailored to your interests or location. To learn more about this type of advertising, visit the Network Advertising Initiative at www.networkadvertising.org/choices. To opt-out of tailored advertising delivered by other advertising companies, you should choose the appropriate settings in your browser(s) (e.g., block cookies), device (e.g., turn “Location” off) and app(s). Please note that if you do not accept cookies or change your device or app settings, you may experience some inconvenience in your use of our website or app and some online or mobile products and services.

CONFIDENTIALITY AND SECURITY

To help protect your personal information from unauthorized access and use, we endeavor to use reasonable security measures. These measures can include physical, technical and procedural safeguards such as computer safeguards and secured files and buildings. We also endeavor to limit access to personal information to our employees, agents and representatives that need to know.

PERSONAL CHOICE

Where you have provided us with your consent to use, store or disclose your information, you have the right to withdraw your consent at any time by using the contact details below. If you do withdraw your consent, we will cease using that information unless we are required to continue to do so by law.

Sportstrauma maintains your choice and transaction history based on our record retention policies. If you do not perform another transaction within the retention time period, your personal information, as well as your choice will be removed.

ACCURACY OF INFORMATION

You may request (by contacting us in the manner set out below) details of the personal information we hold and request us to correct or erase any erroneous or out-of-date personal information. We reserve the right to independently verify claims made. To protect your privacy, we will also take reasonable steps to verify your identity before making any corrections. Where permitted by law, we reserve the right to assess a service charge for providing you any information in connection with your request.

EXTERNAL WEBSITES

Our website may be linked to or from third party Websites. Sportstrauma is not responsible for the content or privacy practices employed by websites that are linked to or from our Website.

CHANGES

Sportstrauma reserves the right to modify this Privacy Statement. Updated Privacy Statements will be posted on this website and app when amendments occur. We urge you to review this Privacy Statement when you visit to obtain the most current statement.

CONTACT US

If you have further questions, please address them to:

Hospital CIMA, San José, Torre 3, cuarto piso, consultorio 416 y 418

By email: sporstrauma@live.com

By phone: (506) 22088416 (506)7103 8990